1-YEAR LIMITED WARRANTY
Nemo Power Tools prides itself on its attention to detail and the quality of its products and materials.
We provide this manufacturer's warranty from the date of purchase for all Nemo Power Tools products (with the exception of GRABO H which has a non-extendable warranty of 6-months only). You have the option of registering your Nemo Power Tools product online, which gives you the benefit of extending the manufacturer`s warranty by 6 months to a full 18 months. If you believe you have received a defective product, or are experiencing any problems with your product, please call us!
Within the scope of this 1-Year Warranty, we will repair or replace, without charge, any defects due to faulty materials or workmanship. For warranty repair information, call +971 0521348737. This warranty does not apply when damage was caused by normal wear and tear and/or improper usage of the tool such as water damage, dropping the tool, overloading the tool beyond its rated capacity, leaving the tool “on” while in storage or other clear cases of user error. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.
Nemo Power Tools Limited will attempt to diagnose any technical issues over the phone or via email, based on the customer’s description of the problem including videos / pictures of the faulty product sent to our technical team. In certain situations, physical examination of the tool may be required to determine whether or not a technical issue falls within the scope of this 1-Year Limited Warranty.
If a physical examination of the tool is required, shipping to our Dubai warranty center will be covered by the customer, and return shipping will be covered by Nemo Power Tools.
WARRANTY DOES NOT APPLY TO FAILURES DUE TO:
Misuse, overloading or accidental activation of the tool in storage.
Damage caused by parts or accessories not obtained from an authorized dealer or not approved by Nemo Power Tools.
Normal wear of moving parts or consumables, such as seals and filters